Terms and Services

By using DPSpackagingprinting.com, requesting a quote, submitting artwork, or placing an order, you confirm that you have read and accepted these Terms and Conditions. DPS Packaging & Printing may update these terms from time to time, and continued website use means you accept the updated version.

Packaging templates, dielines, production assets, sample concepts, and website materials supplied by DPS Packaging & Printing remain our property unless otherwise agreed in writing.

• These materials may not be resold, licensed, or shared.
• DPS may use non-confidential production examples for portfolio, sampling, or demonstration purposes unless restricted by written agreement.

Website content, including text, images, graphics, layouts, data, designs, and software, is owned or licensed by DPS Packaging & Printing. Reproduction, storage, modification, distribution, or transmission is prohibited without written permission.

You are responsible for all content, logos, artwork, files, text, images, and materials uploaded or submitted through the website.

• You must have rights and permissions for submitted materials.
• Submitted content must not infringe copyright, trademark, privacy, or other third-party rights.
• DPS may refuse or remove content considered unlawful, abusive, offensive, or unsuitable for production.

• Provide accurate account, billing, shipping, and order details.
• Maintain the confidentiality of your login credentials.
• Orders placed through your account may be treated as authorized by you or your business.
• Automated scraping, misuse, or unauthorized access is prohibited.

Website use is also governed by our Privacy Policy. By using the website, you consent to collection and use of personal and business information needed for inquiry handling, order processing, payment, delivery, and customer support.

You agree to defend and hold harmless DPS Packaging & Printing, its team, partners, suppliers, and affiliates against claims, losses, damages, expenses, or legal fees arising from misuse of the website, submitted content, unauthorized access, or infringement connected to customer-provided files.

DPS Packaging & Printing is not liable for indirect, incidental, special, consequential, or punitive damages arising from website use or product orders. Our total liability for any claim is limited to the amount paid for the specific order giving rise to the claim.

• Printing defects or deviations from approved specifications must be reported within 24 hours of receiving the order.
• If a claim is validated, DPS may reprint the original order. Monetary refunds are not provided unless agreed separately.
• Photos, samples, or supporting evidence may be required within 7 business days.
• Expedited or accelerated service charges are non-refundable.

• Prices and payments are handled in INR unless stated otherwise.
• Production begins after required payment, taxes, shipping, and proof approvals are completed.
• Once an order enters production, design, timing, quantity, or specification changes may not be possible.
• Cancellations after proof approval may incur fees based on work, materials, and production resources already committed.
• Design-only service orders are non-refundable once initiated.

Customers are responsible for supplying print-ready artwork.

• Preferred artwork resolution is 300 DPI.
• Files should be supplied in CMYK color mode.
• Bleed, trim, dielines, folds, and safe areas must be correct.
• DPS is not responsible for issues caused by low-resolution files, missing fonts, RGB conversion, incorrect orientation, or file preparation errors.

• Proof approval is required before production begins.
• Digital proofs may not perfectly represent final color, transparency, overprint, material texture, or finishing effects.
• Exact color matching cannot be guaranteed unless a specific hard proof or color standard is agreed.
• Customers must check spelling, layout, images, dielines, and positioning before final approval.

DPS is not responsible for final product issues caused by customer-originated file errors, including spelling mistakes, incorrect fonts, low-quality images, missing dielines, wrong size, incorrect folds, or minor cutting shifts within accepted manufacturing tolerances.

Custom manufacturing may involve quantity variance of up to plus or minus 5%. Extra supplied quantities may be provided at no additional charge. If fewer units are produced, billing may be adjusted to the quantity delivered where applicable.

Production turnaround begins after payment, artwork submission, and proof approval. Shipping and delivery estimates depend on product scope, production speed, dispatch location, carrier availability, and external conditions.

• DPS is not liable for carrier, customs, weather, or force majeure delays.
• Incorrect shipping addresses may result in additional charges.
• Remote or international delivery may require extra time or cost.

DPS Packaging & Printing may update, modify, or discontinue any part of the website, products, content, or terms at any time. If you do not agree with revised terms, discontinue using the website.