Terms and Conditions
Following terms and conditions are agreed if the user is using the
website dpspackagingprinting.com has the rights to modify and change
these rules and conditions without any intimation or notice at any
time. It is recommended to the users to visit this page on and off.
dpspackagingprinting.com is owner of the materials that are utilized
for the production of our products. Our material is not shared and
sold to other parties. It is the right of DPS packaging that they can
distribute free samples or display the custom created printed boxes
for the customers in order to showcase the expertise and display the
designs.
Copyright Notice:
It is acknowledged by the use of the website that the user is well
aware that all the information and content displayed on the website,
that is, written material, software, data, images, photographs,
graphics, illustrations, designs and maps and all other content which
is collectively termed to be ‘Our Website Content’, is under the
ownership of dpspackagingprinting.com and any kind of modification,
updating, copying, storing, republishing, distribution and
transmission of the content is strictly not allowed without the legal
permission of the website owners.
User Conduct on Our Website:
You are liable for any material either pictures, music or writing
which you upload, share, publicize or anyway give out or disperse
through our website. You accept that any material either pictures,
music or writing that you upload, share, publicize or anyway give out
or disperse through our website or is used in collaboration with Our
Website Contents will not include any text, image, design, trademark,
service mark, or any copyrighted work of any third party unless you
have obtained the appropriate authorizations from the respective
owners for such use. You accept and permit that you shall not upload,
share, publicize or anyway give out or disperse through our website
any web content that is unpleasant, obscene and cut down our various
users from utilizing the services of our website or infringe the
scholarly property rights of dpspackagingprinting.com or any other
third party.
We have no authority over the material shared by the customers of
dpspackagingprinting.com and hence we give no assurance of the
validity, decency or morality of the material.
dpspackagingprinting.com will not be responsible for any web content
which you find indecent, unlawful or abusive.
dpspackagingprinting.com have the right to remove any material that
is indecent, abusive or otherwise unlawful but it’s not their duty
to remove such material which violates terms and conditions or which
are thought of as objectionable. The company has all the authority
to keep the content posted to our website or may reveal it if
required (a) stick to judicial process; (b) apply the terms of
service; (c) replies the assert that the web content disobeys the
third-parties right; or (d) keeps the rights, wealth or safety of
our website and its customers.
In order to receive our products, it is your primary duty to provide
the website the correct information. Our website is purely designed
for the use of humans and no other automated means. Any misuse of
our website which violates the terms and conditions of
dpspackagingprinting.com will be considered illegal and judicial
action will be taken against it.
If you are a customer and place an order on our website, you assure
that you have all the necessary right, permission and authority to
place an order and the company can create unique products on your
behalf. You assure that you are of sufficient age to stick to the
judicial proceedings if you experience anything using the website as
a customer.
Only you have the obligation to keep your password protected and
controlling the access of your registered account on our website. It
will be on your behalf if someone accessing your account places an
order on our website. You allow access to the website to create,
reuse and modify content from our website when you or anyone who
have access to your account.
In order to utilize the features and services of our website,
website needs customer’s emails and names for accessing the access
in future. The website has the right to ask for any other personal
and business information if needed.
Only you are responsible for protecting your password and shouldn’t
reveal it to anyone. In case of misuse password or access, you are
responsible for any misuse of our website or customer’s information
either personal or public.
If you use our website, it shows the acknowledgment that you agree
to the privacy policy of dpspackagingprinting.com. You admit that
you have read and understand the company’s privacy policy and it can
use your personal and business information as described in the
privacy policy.
Indemnification & Limitation of Liability:
You agree to defend, indemnify and hold harmless
dpspackagingprinting.com including its members, directors,
employees, representatives, vendors, suppliers, affiliates and
subcontractors from and against any claims, damages, in case that a
claim or assert is made against the company because of the so-called
wrong acts of the customers or un-proven printing performed of the
products by the company and requested by the customers. (a.)
violates any legal protection of any individual; or (b.) includes
events that is malicious, abusive, foul; and (c) are the results of
unauthorized access to any password-protected area of our website.
You shall compensate and hold us safe from any loss, harm,
destruction or vandalism which arises because of any claim (1.)
safeguard the company against any asserts (2.) tip any verdict
award; and (3.) paying us for any judicial fees and expenditures
which are involved .
The Company will not be liable for any accident, death, hazardous
event, damage or hold up of any sort of its workers, employees,
marketing staff, media members and relevant authorities which is
caused by either the usage of our website through the received
information, or in case any party was recommended of such a
possibility of damages.
In no event shall our total liability to you for all damages, losses
and causes of action including but not limited to negligence,
arising from this agreement or your use of our website exceed the
amount paid by you to dpspackagingprinting.com for the order or
request.
Return and Refund Policy:
If you find any fault in printing of your product or the product is
not printed according to your specifications, you need to inform the
company with 24HR after receiving your order. In case of the faulty
printing or not specified printing we reprint your original order but
don’t refund the money. Defect checking is done by the management
team. The customers need to send the defective product’s digital
photos to the company using their own expenditure within 7 business
days in order to receive the reprint of your product. Accelerated
orders have charges which are non-refundable.
Payment Order Placement, Cancellations:
The prices of products are in INR on our website. Also payment will
be received in the same currency. The company starts working on your
requested order if they have received the total amount due on you
which includes taxes, shipping charges etc via some authenticated
payment source.
The order placement also includes sending the company final form of
the product or services via electronic file or hard copy of the
ordered product or services they need the company to do for them.
The printing tasks are sent to the press department once you are
sure about what you want from us. After the task is sent to the
press department no changes are made in anything regarding timing
and design. However you can cancel the order within the limited
duration of 4 hours after proof approval. This cancellation will
cost you 5% of the total payment of your order. The customers also
have the option to cancel their order after a 24 hour limit however
this will cost them a 50% of the total payment of their order to
cover up the time and Resources the Company wasted in making your
product. Although the company don’t assures that one can cancel
their order after the 24 hour time limit.
Design Orders:
dpspackagingprinting.com does allow any refunds for design services
orders. The customers have no choice for canceling the order in case
of design services and the total payment will be non-refundable.
Sales Tax Policy:
Customers who order from within the state of Tamil Nadu have to pay
sales tax too. the company needs to see your tax exemption certificate
at the time of placing your order in case you are a tax-exempt.
Customers Submitted Artwork/Files:
Our artwork designers use the provided artwork of the users from our
website to create new designs. The company requires your artwork
files in 300 dpi (dots per inch) in the final form and CMYK format.
If you provide the files in other font sizes and not with CMYK
format the company will not be considered responsible for printing
blurred, exaggerated or printing different than your demand.
The customers who place an order are to be blamed if the printed
work is not what they expected due to orientation or sequence of the
placed order. The company’s employees take all possible precautions
to avoid loss of our customers; dpspackagingprinting.com is not
responsible for the loss of your printed orders. Once you upload
artwork or any files to our website; you ensure that the posted
material is your property under the law.
The company reserves the right to decline an order which in our
opinion is considered as unlawful or violates third party rights.
When you place an order as customer, you accept compete liability of
the material created on your directions. dpspackagingprinting.com
has the authority to decline any order without informing a reason.
It is to inform that the company don’t print anything which in
offensive, indecent or abusive.
Proofs and Color Accuracy:
The order placement also includes sending the company final form of
the product or services via electronic file or hard copy of the
ordered product or services they need the company to do for them.
The printing tasks are sent to the press department once you sent us
the agreement. As a customer, it is your duty to update and examine
the proof. The company should not be kept waiting for contradicted
proofs causing delays. You should remember that the turnaround time
which is disclosed on our website is effective after the proof of
agreement.
You are requested to go through the proof before agreeing upon it.
Please check your original file for any expected errors in spacing,
copy, layout, punctuation or the picture position and the text
printed. Proofs in electronic forms don’t handle transparency; over
printing problems or color improve from RGB or pantone to CMYK. The
company is not responsible for the printed version of products with
lamination.
Customer is fully responsible for all that is contained in the final
approved proof:
The color to be printed is produced from the submitted artwork file
but it cannot be exactly like that color due to the built-in
limitations of the printing processes as well as adjoining picture
ink needs, the color accuracy cannot be guaranteed. When you place
an order you agree to this drawback of system. The employees are
advised to try their best to provide the closest color but the
company is not liable for color changes between expected and printed
work. There will be no reprinting done for such color alterations
which are there due to the system limitations. We are not
responsible for the matching color, ink, density on the printed
products which you approved. However the company guarantees the
color precision and matching if you order a hard proof from the
company. It is to be informed that hard copy proof will cost you
more otherwise.
No Liability for Errors:
dpspackagingprinting.com is not to be considered responsible if
there are errors in the final printed product like:
Spelling and Grammar mistakes, Font Mistakes
Graphics punctuation, percolating marks
Erroneous fonts, Die lines, cropping marks. Cracks in folds
Over printing errors
Difference in finished product size
*All Packaging Material is shipped Flat and Pre-assembled
Gang printing:
Our company doesn’t use the combined or gang printing technique for
majority of the printing products. According to the printing
requirements of the company and customers, the company can use any
printing technique which is well-suited to them.
Overruns Under runs:
The company normally delivers the exact amount of products ordered
along with an extra amount. This extra amount of the product delivered
is free of charge. In case of fewer products delivered or under run,
the company will just deduct the amount of the delivered products. The
company walks behind the general rule of delivering 5% extra or less
quantity of delivered products.
Production Speed, Shipping and delivery of orders:
Once you have paid or sent the complete amount of your order to the
company and shared your order with artwork/file either in hard form
or electronic form, and agreed upon the shared content, which is
reviewed by the press department then the production speed and
printing turnaround time starts. Placing an order on our website you
can select the production speed which shows the no of working days
from printing to the shipment. You should send your agreement to the
proof before 10 am Indian Standard Time (IST). The Company and
employees try their best to provide you your products in time via
shipping. In case of any delay, dpspackagingprinting.com is not
liable for any loss/damage done because of the delay in shipping.
The customers accept that the company is not responsible for any
delay because of the weather or custom issues which cannot be
controlled directly by us. If there is problem with the printing
process, the charges will be refunded although orders aren’t
cancelled caused by delay in printing.
You decide to bill the entire amount in terms of custom duties and
fees when shipped to respective locations. As a customer, it is your
duty to clear amounts of custom for shipping the products outside
India. The company provides 10 to 12 days for shipping the product
while 6-8 days for accelerated shipping (with 2-3 days for ground
shipping) to any location within India having no weight and quantity
limit. Shipping to the extra locations will cost you extra charges.
The company is not responsible for the delivery transportation
timings, and loss or damage which is done during the shipping.
Legally the company is not to be blamed for any loss in shipping.
Although this type of incidents can be bought into attention after 6
working days after the shipment If you provide us incorrect shipment
delivery address or otherwise make error in submission of the
complete delivery address, we will charge additional shipping and
handling charges for re-shipment.
Changes to our Website and Terms and Conditions:
dpspackagingprinting.com have the authority to change any section of
our website or Terms and Conditions any time with or without notice to
the customers of dpspackagingprinting.com. The new changes will be in
effect as they become the part of terms and conditions of our website.
If you keep using the website after new changes to the terms, it will
be considered as your agreement to the new changes.